June COAP Employee Spotlight: Andrea Henderson

If you work at Western, chances are you have met Andrea Henderson. As director of the Western Illinois University Office of Equal Opportunity and Access, Andrea’s job requires she meet many, many employees regularly. In fact, she said that is one the best parts of her job… getting to meet and work with employees from all areas of the University.

Andrea Henderson, Director, Western Illinois University Office of Equal Opportunity and Access

Andrea Henderson, Director, Western Illinois University Office of Equal Opportunity and Access

For the June Western Illinois University Council of Administrative Personnel (COAP) Employee Spotlight, Andrea took time out of her schedule to give us a little bit of background about her career at Western and her dedication to her employer… and her alma mater.

Q. Tell me a bit about your background… How did you wind up working at WIU?

Andrea: My mother worked at WIU and I attended as a student, so I knew that WIU was a great place to work. In 1988, I was hired as a secretary III – trainee in the purchasing office. After completing my trainee program and working in the position for two more years, a vacancy for a purchasing assistant became available. I tested and was interviewed for the position and was hired. I later promoted to purchasing officer. After working in the purchasing office for nine years, I was asked to coordinate the University’s civil service trainee/learner program. I did that for about 10 months while still working half-time in the purchasing office. I was then transferred to a position that reported half-time to Human Resources and half-time to the Affirmative Action (now Equal Opportunity and Access) Office. In that position, I continued to coordinate the trainee/learner program and assisted the Affirmative Action director with employment monitoring, complaint investigation, and ADA compliance. I later promoted to equal opportunity officer. I was in that position for 10 years, and then was hired for a full time position in Human Resources as a human resource manager for classification/compensation. After being in that position for two years, the opportunity to apply for the position of director of the Office of Equal Opportunity and Access became available. I have been in this position since July of 2009.

Q. What does a typical day at work at Western look like for you?

Andrea: Like many administrators, I really do not have a “typical” day. My day-to-day responsibilities include monitoring the search process for faculty and administrative positions, monitoring ADA & Title IX compliance for the campus, and receiving and investigating complaints of discrimination. I never know what’s going to cross my desk on any given day. The day could start with attending regularly scheduled committee meetings and before the day ends, I might have traveled across campus to meet with facilities maintenance on location to discuss an immediate access issue, worked with the Macomb Police Department to retrieve a report (OPS sends them automatically), or participated in an impromptu meeting with administrators, legal counsel, or an employee regarding some pressing issue.

Q. What are some of the best aspects of your job?

Andrea: Through my responsibilities, I come in contact with a lot of people across campus. Western has some amazing employees and it’s my pleasure getting to meet them.

Q. What are some of the most challenging aspects of your job?

Andrea: There are a number of very challenging aspects to my job and some of them keep me up at night. I have a great deal of responsibility in the Office of Equal Opportunity and Access, and the decisions I make can greatly impact people. I take that very seriously, and sometimes it can be very emotionally draining.

Q. Tell me a little about your favorite activities outside of your job.

Andrea: My husband and I are very involved in our church and community. We enjoy volunteerism. We spend a lot of time doing things in the ministry, including special services and Bible study. In the community, my husband is co-founder of a summer youth group, called P.R.I.M.E., so during the spring and summer I assist with that. I am also on several community boards including the Macomb Fire and Police Commission, the Samaritan Well, Big Brothers, Big Sisters, and the Housing Authority of McDonough County. In addition, we love to travel, so when we don’t already have other commitments, we’ll jump in the car and do a road trip or we’ll plan a longer get away to some place we’ve never been. Our most recent travel was a cruise to Montego Bay, Jamaica, the Cayman Islands, and Cozumel, Mexico. Before that, we took a trip up to Canada.

Q. What is your favorite quote? (Or, if you prefer… your go-to advice you give to individuals when they ask you?)

Andrea: Trust God! (favorite quote by unknown… and go-to advice!)

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